Thank you for choosing Still Magnets. Every magnet is made with love in Australia, and we want to make sure you're across the important stuff before placing your order.

1. Returns & Refunds

• Due to the personalised nature of our products, we do not offer refunds or returns for change of mind.
• If your order arrives damaged or incorrect, contact us within 7 days at hello@stillmagnets.com.au with photos and a short description.
• We do not take responsibility for poor-quality images (e.g. pixelated, blurry, or screenshots). Please upload the best possible version.
• Minor colour, cropping or alignment differences are normal in handmade items and are not considered faults.

2. Social Media Permission

By default, permission to share non-identifying images of your magnets is set to "Yes" at checkout.

• To opt out, select "No" during checkout or email us at hello@stillmagnets.com.au.
• We’ll never tag you or share personal details without permission.

3. Order Process

• What you upload is what we print – no proofs will be sent.
• Orders are processed the same day whenever possible.
• If you need to make changes, contact us immediately. Once production begins, changes cannot be made.

4. Bulk Orders

Bulk orders are placed via a dedicated tab on our website:

• Orders must be paid in full before production.
• Flat rate shipping does not apply; a custom quote will be provided.
• Questions? Email us at hello@stillmagnets.com.au.

5. Licensed Content

We do not replicate copyrighted or trademarked material such as Disney, Marvel, sports teams, or characters.

Orders including licensed content will be cancelled and refunded.

6. Intellectual Property

Your images remain your property and are used only for producing your magnets (and for sharing if you give permission).

Still Magnets retains the rights to use its own product photos, packaging designs and branding for promotional purposes.

7. Privacy

We collect only the information needed to process your order and stay in touch. Your details are never sold or shared.

Have questions? Contact us at hello@stillmagnets.com.au.

By placing an order, you agree to these terms.

We appreciate your support more than you know — thank you for shopping small.