Shipping information

Everything you need to know before your order arrives.

Simple flat-rate shipping, tracked Australian delivery and international options for selected destinations.

View Shipping Rates
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Australia-wide Standard and express options
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Tracking included On all Australian orders
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International shipping Available to selected destinations

Shipping within Australia

Simple flat-rate delivery.

Choose your preferred shipping option at checkout.

Australian shipping

Standard
Estimated delivery in 2–8 business days
$9.95
Express
Estimated delivery in 1–4 business days
$14.95
Wholesale
For eligible wholesale and larger supply orders
$19.95

Tracking is included on all Australian orders. Delivery timeframes are estimates and begin after your order has been prepared and dispatched.

International shipping

Sending beyond Australia.

New Zealand

$14.95 NZD

Standard international shipping with an estimated delivery window of 6–27 business days.

Other countries

Available on request

Contact us with your destination and the products you would like to order so we can confirm whether shipping is available.

Before you order

A few important details.

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Tracking is provided

Australian orders include tracking so you can follow your parcel after dispatch.

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Delivery estimates are not guaranteed

Delays may occasionally occur after your parcel has been lodged with the delivery provider.

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Customs charges may apply

International duties, taxes and import fees are the responsibility of the buyer.

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Check your shipping address

Please confirm your unit number, street address and postcode before submitting your order.

Good to know

Shipping questions

How long does shipping take?
Standard Australian delivery is estimated to take 2–8 business days. Express delivery is estimated to take 1–4 business days. These estimates begin after your order has been prepared and dispatched.
Does express shipping speed up production?
No. Express shipping only changes the delivery service used after your order has been prepared. It does not move your order ahead in the production queue.
Can I upgrade to express after ordering?
Contact us as soon as possible with your order number. An upgrade may be possible if your order has not already been packed or dispatched.
Will I receive tracking?
Yes. Tracking is included with Australian shipping and will be sent using the contact details provided with your order.
Do you ship internationally?
Shipping to New Zealand is available. Shipping to other countries may also be possible on request. Contact us with your destination and the products you are interested in ordering.
What if I entered the wrong address?
Contact us immediately with your order number and the correct address. We cannot guarantee an address can be changed once an order has been packed or dispatched.

Still have a question?

We are always happy to help.

Contact us before ordering if you are unsure which shipping option applies to your order or destination.

Contact Us